This session explored how both federal agencies and public safety telecommunicator teams respond when disasters strike, offering practical insights and real-world experiences.
Read the News from APCO 2025
Read about important meetings, events, sessions and other news.
PSC July/August 2025 Issue Is Online
PSC, APCO’s bi-monthly magazine, is a membership benefit and the authoritative source of information on public safety communications worldwide. This issue includes features on:
- APCO 2025 Conference in Baltimore
- Inside Out Leadership
- Holistic Health
APCO Unveils Newly Designed Walk of Heroes
On May 23, APCO unveiled its newly designed Walk of Heroes and dedicated the area to the memory of Kent Kruger. APCO staff and the Board of Directors gathered at APCO Headquarters in Daytona Beach, Florida, to unveil the new walkway and water fountain feature.
Being an APCO member has added immeasurable value to my professional and personal growth. As a member, you have access to top-notch resources, industry expertise and the opportunity to join a networking powerhouse.
Keeping You Up to Date
APCO is your source for public safety communications news that affects you, your job and your community.
Beyond the Call: Recognizing Human Trafficking
This session focused on the prevalence of human trafficking in the United States, highlighting that it is the second-largest criminal enterprise in the country, generating over $52 billion annually.
Managing a Multigenerational Workforce
She began with a key reminder: no generation fits neatly into a “box.” Understanding generational traits is helpful, but individuals often carry traits from multiple generations — especially “cuspers,” who she defined as those born at the edge of generational lines.
APCO 2025: 2nd General Business Session
The Second General Business Session of APCO 2025 on Tuesday unveiled the executive committee lineup, showcased the state of the association, and highlighted federal government partners who discussed how they can promote progress in public safety communications.
APCO 2025: Distinguished Achievers Breakfast
The APCO 2025 Distinguished Achievers Breakfast on Tuesday in the Baltimore Convention Center celebrated professional excellence. Following recognition of Certified Public-Safety Executive (CPE) graduates and earners of agency accreditation, a keynote speaker described how APCO members could achieve excellence beyond what they ever thought possible.
Artificial Intelligence Integration in 9-1-1 Centers
Jeremy Hill of the NTIA led a compelling panel discussion on the integration of artificial intelligence (AI) in 9-1-1 centers, sharing insights from a yearlong NTIA project, which conducted a comprehensive cross-country analysis to document the transformative impact AI is already having on public safety communications.
Thank You to Our Partners
Corporate Partner Spotlight
At NGA 911 we are on a mission to make 9-1-1 communication easier. We do that with secure, cloud-based NG9-1-1 technology. With NGA 911, you get accurate call routing, the highest possible fault tolerance and stability, and enhanced data for more effective and faster emergency response.
